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Home Alarm Systems Customer Service

For New ADT Home Alarm Systems

Learn more about how ADT can protect your home and family

Contact a security advisor at 1-888-841-3927.

Sales Center Hours:
English Speaking Agents:
Mon - Fri 7am - 1am EST, Sat 9am - 12am EST & Sun 10am - 10pm EST.

Spanish Speaking Agents:
Mon - Fri 12pm - 9pm EST.

Current ADT Customers

For assistance with an existing ADT home alarm system contact ADT at 1-866-746-7238.

If you have a question about your installation appointment and you would like to speak to a Customer Relations Associate, please call 1-866-382-1697.

Customer Relations Hours:
Monday-Friday: 8:00am - 9:00pm EST
Saturday: 10:00am - 6:00pm EST

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*Next day installation subject to availability in your area. $99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $35.99 per month ($1,295.64). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT Security Services, Inc. Other rate plans available. Cannot be combined with any other offer. For a list of dealers click here.

** To qualify for the Relocation Discount Guarantee, you must have been under contract with ADT for at least two years and your ADT account must be in good standing. You must also provide ADT with the name and telephone number of the new occupant of your former residence. This discount cannot be combined with any other offers and is valid for residential customers only. Alarm systems for businesses can be found at ADT.com.

***Visa® Reward Card: Visa Reward Card is provided by www.home-alarm-systems.com and is not sponsored by ADT Security Services. Limit one Reward card and free system per household. To be eligible for the Reward card, you must be a new www.home-alarm-systems.com customer, have ordered an ADT monitored home security system from www.home-alarm-systems.com via this offer, and complied with the following redemption instructions. A 36 month monitoring agreement is required. Redemption Instructions: To claim the Reward card, mail in the redemption form found at: www.securitychoice.com/free-gift, a copy of your original installation receipt and a copy of this advertisement to www.home-alarm-systems.com, 1091A 521 Corporate Center Dr., Fort Mill, SC 29707. Your redemption claim must be postmarked within 30 days of installation. Upon validation the Reward card will be mailed to the name and address on install agreement. Please allow 8-12 weeks for delivery. www.home-alarm-systems.com reserves the right to reject any redemption claims that are deemed fraudulent.

† Certain restrictions apply.

Actual system may vary from item pictured.